Privacy Policy

Welcome to Oscar Fragrances. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from oscarfragrances.co.za.

By using our website, you agree to the practices described below.

1. Information We Collect

We collect personal and non-personal information to provide a smooth and reliable shopping experience.

a. Personal Information

When you interact with Oscar Fragrances, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing details

  • Shipping information

  • Payment details (processed securely through trusted third-party gateways — we do not store your full payment information)

b. Non-Personal Information

We may also collect:

  • Browser and device type

  • IP address

  • Pages visited and time spent on the website

  • Referring websites

This information helps us analyse how visitors use our site.

2. How We Use Your Information

Oscar Fragrances uses your information to:

  • Process, confirm, and deliver your orders

  • Communicate with you regarding orders, updates, and support

  • Improve website performance, product offerings, and customer experience

  • Send newsletters or promotions (only if you have opted in)

  • Detect and prevent fraud, misuse, or unauthorised access

3. How We Protect Your Information

We prioritise the security of your data. Our website uses:

  • SSL encryption

  • Secure hosting environments

  • Trusted third-party payment processors

While we follow industry best practices, no method of online transmission or storage is completely secure. We continually review and enhance our security measures.

4. Cookies and Tracking Technology

Our website uses cookies to improve your browsing experience. Cookies help us:

  • Remember your preferences and cart contents

  • Analyse website traffic and user behaviour

You may disable cookies in your browser settings, but certain features may not work correctly without them.

5. Sharing Your Information

Oscar Fragrances does not sell your personal information.

We may share your data only with:

  • Service providers such as couriers and payment processors

  • Law enforcement or government authorities when legally required

All third parties are required to handle your information in compliance with strict privacy and data protection standards.

6. Email Marketing

If you subscribe to our mailing list, we may send updates about new products, promotions, and fragrance tips.
You can unsubscribe at any time using the “Unsubscribe” link provided in our emails.

7. Third-Party Links

Our website may include links to external sites. Oscar Fragrances is not responsible for the privacy practices or content of these websites.
We encourage you to review their policies before providing personal information.

8. Your Rights Under POPIA

As a user in South Africa, you have the right to:

  • Request access to your personal information

  • Correct or update inaccurate data

  • Withdraw consent for marketing communication

  • Request deletion of your data (where legally possible)

To exercise these rights, please contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
The most recent version will always be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Email: info@oscarfragrances.co.za
Website: oscarfragrances.co.za